Latest
Signal: Tech & AI

Chewy Offers September 2026 Promotions With Discounts for New and Existing Customers

Confirmed1 source · Sep 1, 2026

The Florida-based pet retailer is offering tiered discounts including eGift cards for new customers and rewards for returning shoppers.

Chewy Offers September 2026 Promotions With Discounts for New and Existing Customers
Image via Wired

What happened

Chewy, a Florida-based online pet retailer operating for less than 15 years, has promotional offers available in September 2026. New customers can receive a $20 eGift card with purchases over $49 using code WELCOME, a $25 eGift card on orders over $49, or 20% off prescription medications with code RX20. New customers can also get free 1-3 day shipping on first-time orders over $35. Existing customers can access $20 off orders of $49 or more with code GIFT20OFF, $5 off app-based first orders, and $30 eGift cards when spending $100. The retailer also offers autoship discounts of 35% off first orders and up to 50% off featured pet food, with an additional 5% off future deliveries. Chewy carries over 3,500 brands including food, medicine, toys, and supplies for pets, farm animals, reptiles, and fish.

Context

Chewy's promotional structure incentivizes customer acquisition through first-purchase discounts while retaining existing customers through tiered spending rewards and subscription-based savings. The autoship option with stackable discounts and flexible management (pause, skip, cancel) addresses recurring purchase patterns in the pet supply market. These promotions reflect competitive positioning in the online pet retail space where convenience and cost savings are significant purchasing drivers.